Frequently Asked Questions

Processing and Shipping: When will my order arrive?

All orders will be processed within 5-6 business days of ordering before shipping. The shipping time you see at checkout is the time it takes to arrive at your address once your order has been shipped.

As we grow this small business, we will strive to get your products to you as soon as possible, so you can enjoy them as much as we do!

What are the products made of?

Our products are crafted with polyester satin fabric to combat hair breakage and snagging as well as to maintain your style by minimizing creasing. Satin is a great alternative to cotton hair accessories as it combats lint accumulation.

Are the products handmade?

Yes, all products are handcrafted by our founder right outside of Atlanta, Georgia.

Which scrunchie size is best for my hair type?

We have two scrunchie sizes: Classic and XL.

Our classic scrunchies are 4.5 inches in diameter.

Our XL scrunchies are 6 inches in diameter and are considered oversized for maximum statement.

Our scrunchies are designed to comfortably wrap around hair 1 to 2 times, ensuring your style remains secure all day long! Both sizes have approximately 9 inches of elastic for optimal stretch, perfect for thick, long, or curly hair.

As a woman with dense, thick locs, I rarely found scrunchies stretchy enough to comfortably fit around my ponytail even once. If I was able to get the scrunchie around my ponytail, little to no fabric gathering remained—leaving me with a thin fabric tube, lacking any character. Additionally, I noticed that I would have a headache at the end of my day. I wanted to add an elegant, feminine touch to my locs but not at the expense of my hair health.

*ROEHOUSE COLLECTIVE ENTERS THE CHAT*

Our scrunchies are made with locs, curly hair (all types), and thick hair at the forefront! Our scrunchies combat hair damage such as breakage, tight hold, and snagging while adding an effortless, elegant touch to any outfit.

Will Roehouse Collective products include satin scarves?

Yes, satin scarves are coming Summer 2025. Various sizes will be available from large & square to long & narrow. Their luxurious texture and versatile designs will make them a beautiful addition to any wardrobe, regardless of gender.

How can I style the scarves?

Our scarves can be styled in a myriad of ways— handbag accessory, headband or hair bandana, ponytail scarf, neck scarf or neckerchief, paired with jewelry, as a belt, and more. Make it your own! Happy styling.

How can I stay connected with updates?